Microsoft 365
Microsoft 365 experts for Gold Coast and Brisbane businesses
Microsoft 365 runs your email, calendars, Teams and files. Crew IT sets it up properly, secures it, migrates you in and supports your team every day, so it works the way Microsoft intended.
- Setup, licensing advice and migrations
- Security hardening and multi-factor authentication
- Day to day support for Outlook, Teams and OneDrive
Quick answer: Crew IT is a Microsoft 365 specialist for businesses on the Gold Coast and in Brisbane. We help you choose the right licences, set up and secure your tenant, migrate email and files from other systems, manage users and devices with Intune, and support Outlook, Teams, SharePoint and OneDrive day to day.
What we do
Microsoft 365, done properly
Most Microsoft 365 problems we fix come from a rushed setup. We build it right from the start, or straighten out what you have.
Setup and licensing
Advice on Business Basic, Standard, Premium or Enterprise plans, and a tenant configured for how your business works.
Email migrations
Move from Google Workspace, cPanel or other hosted email to Exchange Online without losing mail, contacts or calendars.
Security hardening
Multi-factor authentication, conditional access, safe admin accounts, and SPF, DKIM and DMARC to stop email spoofing.
Intune device management
Company laptops and phones enrolled, encrypted and configured automatically, with the ability to wipe a lost device.
Teams, SharePoint and OneDrive
A clear structure for shared files and Teams channels, with the right people having the right access.
Microsoft 365 backup
Independent backup of mailboxes, OneDrive and SharePoint, because deleted and encrypted data is your responsibility, not Microsoft's.
Which plan?
Microsoft 365 business plans at a glance
A simplified guide. We will recommend the plan that fits your security needs and budget, and you can mix plans across staff.
| Business Basic | Business Standard | Business Premium | |
|---|---|---|---|
| Exchange email, Teams, OneDrive and SharePoint | Yes | Yes | Yes |
| Desktop Word, Excel and Outlook apps | Web and mobile only | Yes | Yes |
| Intune device management | No | No | Yes |
| Conditional access (Entra ID P1) | No | No | Yes |
| Microsoft Defender for Business | No | No | Yes |
| Best for | Email and Teams on a budget | Teams that need desktop Office apps | Businesses that want stronger security |
Microsoft changes plan inclusions and pricing from time to time. We confirm current details when we quote.
Support
Everyday Microsoft 365 support
Once you are set up, we are the people your team calls when Outlook will not sync, a shared mailbox goes missing or someone needs access to a Teams channel.
- New starters and leavers handled properly, including mailbox and file handover
- Shared mailboxes, distribution lists and calendars
- Outlook, Teams and OneDrive troubleshooting
- Licence changes and cost reviews
- Suspicious sign-in and hacked mailbox response
Moving files to Microsoft 365?
If your files are on a server, a NAS or in Dropbox, we can plan a migration to SharePoint and OneDrive that keeps permissions intact.
Microsoft 365: common questions
Which Microsoft 365 plan is best for a small business?
For most small businesses that care about security, Microsoft 365 Business Premium is the best value because it adds Intune device management, conditional access and Defender for Business. Business Standard suits teams that mainly need desktop Office apps, and Business Basic suits staff who only need email and Teams.
Can you migrate our email from Google Workspace or another host?
Yes. We migrate mailboxes, calendars and contacts to Exchange Online, plan the DNS cutover to avoid lost mail and set up Outlook on every device.
Does Microsoft back up my Microsoft 365 data?
Microsoft keeps the service running and offers short-term recovery options, but it does not provide the kind of long-term, independent backup that protects you from accidental deletion, ransomware or a departing employee. We recommend a dedicated Microsoft 365 backup.
Our Microsoft 365 account was hacked. What should we do?
Call 07 5620 1016 immediately. We will reset passwords, revoke sessions, remove malicious inbox rules and forwarding, check for fake invoices sent from your account and turn on multi-factor authentication to stop it happening again.
Can you take over Microsoft 365 that someone else set up?
Yes. We review the existing tenant, fix security gaps and tidy up licensing so you are not paying for accounts nobody uses.