Cyber security
Cyber security for Gold Coast and Brisbane businesses
Ransomware, invoice fraud and hacked email accounts hit small businesses every day. Crew IT protects your devices, accounts and data with SentinelOne EDR, round-the-clock monitoring from Adlumin MDR by N-able, and a properly secured Microsoft 365.
- SentinelOne antivirus and EDR
- 24/7 MDR for high-profile users
- Microsoft 365 security hardening
Quick answer: Crew IT provides layered cyber security for businesses on the Gold Coast and in Brisbane: SentinelOne endpoint detection and response on every device, managed detection and response with a 24/7 security operations centre through Adlumin by N-able, multi-factor authentication and Microsoft 365 hardening, plus monitored backups so you can recover from an attack.
Layered protection
Security in layers, so one mistake is not a disaster
No single product stops every attack. We combine prevention, detection, human response and recovery.
SentinelOne antivirus and EDR
AI-driven protection on every computer and server that stops malware and ransomware, and can reverse ransomware damage on Windows.
Managed detection and response
Adlumin MDR by N-able: security analysts watching your devices, identities and Microsoft 365 around the clock, ready to contain threats.
Account and identity security
Multi-factor authentication, conditional access, sensible admin rights and alerting for risky sign-ins in Microsoft 365.
Backup and recovery
Monitored backups of Microsoft 365, servers and storage devices, with copies kept away from your network so ransomware cannot reach them.
Patching and device health
Operating systems and applications kept up to date, so attackers cannot use old, known weaknesses to get in.
Network and website protection
Firewall and Wi-Fi configuration for the office, and Cloudflare protection for websites we host.
The threats we see
What actually hurts small businesses
Most attacks on Australian small businesses are not sophisticated. They rely on a reused password, a convincing email or a computer that missed its updates.
- Business email compromise: a hacked mailbox used to send fake invoices or change bank details
- Ransomware: files encrypted and held for payment, often with data stolen first
- Phishing: fake Microsoft 365 sign-in pages that steal passwords and session tokens
- Targeted attacks on executives: directors and public figures singled out because their access and reputation are valuable
- Lost or stolen devices: laptops and phones holding client data without encryption
Getting secure
How we lift your security
- Security review We check your devices, Microsoft 365 settings, backups, admin accounts and network, and rank the risks we find.
- Quick wins first Multi-factor authentication, SentinelOne on every device and safer admin rights close the most common doors fast.
- Monitoring and response For high-risk users and sensitive data, Adlumin MDR adds a 24/7 security operations centre.
- Keep it current Ongoing patching, reviews and staff guidance keep protection strong as threats change.
Our recommendations use the Australian Signals Directorate's Essential Eight as a practical guide, scaled to the size and risk of your business.
Cyber security: common questions
Is antivirus enough to protect a small business?
Traditional antivirus is no longer enough on its own. Modern attacks often use stolen passwords or legitimate tools rather than obvious viruses. Endpoint detection and response such as SentinelOne, multi-factor authentication, patching and tested backups together give far better protection.
What is the difference between EDR and MDR?
EDR (endpoint detection and response) is the software on each device that detects and stops threats. MDR (managed detection and response) adds a team of security analysts who monitor alerts around the clock, investigate them and respond. Crew IT uses SentinelOne for EDR and Adlumin by N-able for MDR.
What should I do if I think we have been hacked?
Call Crew IT on 07 5620 1016 straight away. Do not pay any ransom, do not delete anything and avoid logging in to banking from affected devices. We will contain the incident, secure accounts and help you work out whether any data was exposed. You can also report cybercrime to the Australian Cyber Security Centre at cyber.gov.au.
Do we have to report a data breach?
If your business is covered by the Privacy Act, the Notifiable Data Breaches scheme may require you to notify affected people and the Office of the Australian Information Commissioner when a breach is likely to cause serious harm. We can help you gather the technical facts quickly so you and your advisers can make that call.
How much does cyber security cost for a small business?
It depends on the number of users and devices and how much risk you carry. SentinelOne and security hardening are included in our managed IT plans, and MDR is priced per user or device. We quote after a free security review.