Managed detection and response
MDR for executives and high-profile users, powered by Adlumin by N-able
Directors, executives and public figures are targeted because their access, money and reputation are worth more. Managed detection and response puts a 24/7 security operations centre on watch over their devices, identities and Microsoft 365 accounts, with Crew IT as your local partner.
- 24/7 security operations centre
- Devices, identities and Microsoft 365 monitored
- Threats investigated and contained by people
Quick answer: Managed detection and response (MDR) is a security service where analysts in a 24/7 security operations centre monitor your systems, investigate suspicious activity and respond to threats as they happen. Crew IT delivers MDR through Adlumin by N-able for executives, high-profile users and businesses with sensitive data across the Gold Coast and Brisbane.
Who it protects
Built for the people attackers want most
One compromised executive mailbox can mean a fake invoice paid, a deal leaked or a reputation damaged. MDR is designed for that level of risk.
Executives and directors
Leaders with access to finances, strategy and sensitive communications, and their executive assistants.
Professional practices
Legal, accounting, financial and medical practices holding confidential client and patient information.
Public and high-net-worth individuals
Public figures, family offices and high-net-worth clients who are deliberately researched and targeted.
What MDR watches
Eyes on every way in, 24 hours a day
Endpoints
Computers and servers monitored for malware, ransomware and attacker behaviour.
Identities
Suspicious sign-ins, impossible travel, password spraying and risky account changes.
Microsoft 365
Malicious inbox rules, mail forwarding, unusual file sharing and mailbox takeover attempts.
Network and cloud
Firewall and cloud activity that signals an intruder moving around your environment.
EDR vs MDR
Technology plus people
EDR software such as SentinelOne detects and blocks threats on each device. MDR adds trained security analysts who watch the alerts around the clock, connect the dots across devices, accounts and cloud services, and take action when something is wrong, including at 3am on a Sunday.
Crew IT stays your point of contact: we set up the service, handle the follow-up work on your systems and explain what happened in plain English.
When a threat is found
- Detect Adlumin's platform and analysts spot suspicious activity across your environment.
- Investigate The security operations centre confirms whether it is a real threat.
- Contain Accounts can be disabled and devices isolated to stop the attacker.
- Recover Crew IT cleans up, secures access and reports back to you.
Managed detection and response: common questions
What is MDR in cyber security?
MDR stands for managed detection and response. It is a service that combines security monitoring technology with a team of analysts in a security operations centre who watch for threats 24/7, investigate them and respond to contain attacks quickly.
Who is Adlumin?
Adlumin is a security operations platform and MDR service now part of N-able, a global provider of IT management and security software. Crew IT uses Adlumin by N-able to deliver MDR to our clients.
Do I need MDR if I already have SentinelOne?
SentinelOne is excellent at stopping threats on devices. MDR adds round-the-clock human monitoring across identities, Microsoft 365, network and cloud, which is where many attacks on executives start. For high-profile users and sensitive data, we recommend both.
Can MDR cover just a few key people?
Yes. Many businesses start by protecting the people with the most access, such as directors, finance staff and executive assistants, and extend coverage later.
Does MDR help with insurance or compliance?
Cyber insurers and clients increasingly ask about 24/7 monitoring and incident response. MDR provides that capability and the reporting to show it, which can support insurance and compliance conversations. Check your specific policy requirements with your broker.